Registration Error Messages
Below are registration errors you may encounter, along with an explanation and resolution or action to resolve the problem.
| Error message | Reason | Resolution |
|---|---|---|
| Closed Section | Class has reached its enrolment limit. | Choose another section of the same course, choose an alternative course or waitlist. |
| CRN Does Not Exist | The CRN you entered is not recognized by the system. | Check the schedule to get the correct number and enter the correct CRN. |
| Duplicate Course | You have already registered for this course selection. | Drop the course from your schedule. |
| Maximum Hours Exceeded | You cannot register for more than the maximum hours. The maximum is 17 credit hours. | Contact your advisor for overload approval. |
| Prerequisite Error | You have not met the prerequisite requirement for the course you have selected. | Contact your advisor or choose an alternative course. View calendar to find prerequisite for course. |
| Error message | Reason | Resolution/action |
|---|---|---|
| Campus Restriction | You must be accepted in a program at the indicated campus. | Either you are trying to register at the wrong campus (choose the course offered at your campus) or you need to apply to the campus for which you are trying to register. |
| Class Restriction | You are not at the correct year level in your program to take this course. | Choose another course or contact an advisor. |
| Closed Section | Closed. Enrolment has reached the maximum seats. | Choose another section of the same course, choose one of your alternate courses or waitlist. |
| Cohort Restriction | You must be in the indicated cohort to take this course. | Choose another course or contact an advisor. |
| Co‐requisite [course] required | Missing a course which has to be taken in the same semester as the selected course. | Check the course selection guide for the appropriate course and add the CRN to your schedule at the same time as the original course. |
| Duplicate Course | Two sections of the same course are entered. | Choose one of your alternative courses. |
| Duplicate Course with Section [No.] | Two sections of the same course are entered. | Choose another course or contact your advisor. |
| Invalid Alternate PIN | a) A tuition deposit is required before you can register for your courses OR b) You are an international student with less than 12 earned TRU undergraduate credits |
a) Pay your Tuition Deposit OR b) You must contact [email protected] to register you in to your courses |
| Level Restriction | You are not in the correct program level to take this course, e.g. you are an undergraduate trying to take a graduate course. | Choose another course or see your advisor. |
| Link Error | Course has a required lab or seminar. | Check the course selection guide for the required linked course and add both CRNs to your schedule at the same time. |
| Maximum Hours Exceeded | You have requested courses which total over 17 credits for the semester. | Credits requested above 17 require permission from your advisor or the Registrar’s Office. |
| Prerequisite and Test Score | You have not successfully completed the prerequisite course or earned the prerequisite grade. | Check the course catalogue for specific information. Choose one of your alternative courses or submit a signed permit override form to the academic department of the course requested. |
| Program Restriction | You must be in the indicated program to register in this course. | Choose another course or contact an advisor. |
| Repeat Count Exceeds Zero | You have previously registered for this course or you are currently registered for this course. | Choose another course or obtain a signed permit/override permission from the chair of the academic department which offers the course. Course withdrawals do not require a signed override. |
| Reserve Closed | Open; Reserve Closed. | You cannot register for this section; all reserved seats are taken. |
| Section Status Prohibits Registration | This section is not available for registration. | Choose another section. |
| Special Approval | Course requires an instructor's signature or department approval. | Obtain a signed permit/override form and submit it to the academic department of the course requested. |
| Student Attribute Restriction | You must have the student attribute indicated to register in this course. | Choose another course or contact an advisor. |
| Time Conflict | Two courses have overlapping times. | Time conflicts may be permitted in cases where courses will be delivered asynchronously. Students can seek permission from the instructor, and provide this permission to their Advisor or Academic Advising office to remove the conflict. If permission is not possible, choose another section of the same course or choose one of your alternative courses. |
